We are an Award Winning ServiceNow Partner

Novabridge focuses on one thing – ServiceNow.

We deliver full-spectrum ServiceNow Partner services:

• Project design, delivery, sustainment
• Architecture, deployment, testing, administration & support
• IT Service Management (ITSM, ITIL)
• IT Operations Management (ITOM)
• Customer Service Management (CSM)
• Employee Workflows, HR Service Delivery (HRSD)
• IT Business Management (ITBM)
• Software Asset Management (SAM)
• Project and Portfolio Management (PPM)
• Custom Application Development
• ServiceNow as managed services (ServiceNow’s cloud infrastructure, self-hosted on AWS or Azure)
• Consulting & Advisory
• Enterprise & Solution Architecture
• Systems Engineering
• Technical Assurance & Health Checks
• License Reseller

What We Offer

ServiceNow Professional Services

• Project design, delivery, sustainment
• Team augmentation
• Partnered offerings (i.e., the ITSM/IT Ops component of an IaaS, PaaS offering)

ServiceNow Managed Services (on-premises, ServiceNow public or protected cloud)

• Sustainment, upgrades, patching
• Enhancement roadmaps
• DevOps & Projects
• In partnership with clients, drive value from the ServiceNow platform

Support and ICT Ops (ServiceNow public or protected cloud)

• Support desk as a service
• Support desk to support previously delivered work
• SLA-based offerings

Consulting & Advisory

• Specialist advice on business processes relevant to ServiceNow
• IT Service Management
• IT Operations Management
• Security Ops
• Customer Service Management
• IT Business Management
• Software Asset Management
• Human Resources Tools
• Enterprise and Solution Architecture
• Technology investment planning

Custom Application Development and Support

• Applications for the ServiceNow marketplace
• “Fast Start” for professional services clients using pre-developed solutions
• Custom integration