We are an Award Winning ServiceNow Partner

Novabridge focuses on one thing – ServiceNow.

We deliver full-spectrum ServiceNow Partner services:

  • Project design, delivery, sustainment
  • Architecture, deployment, testing, administration & support
  • IT Service Management (ITSM, ITIL)
  • IT Operations Management (ITOM)
  • Customer Service Management (CSM)
  • Employee Workflows, HR Service Delivery (HRSD)
  • IT Business Management (ITBM)
  • Software Asset Management (SAM)
  • Project and Portfolio Management (PPM)
  • Custom Application Development
  • ServiceNow as managed services (ServiceNow’s cloud infrastructure, self-hosted on AWS or Azure)
  • Consulting & Advisory
  • Enterprise & Solution Architecture
  • Systems Engineering
  • Technical Assurance & Health Checks
  • License Reseller

What We Offer

ServiceNow Professional Services

  • Project design, delivery, sustainment
  • Team augmentation
  • Partnered offerings (i.e., the ITSM/IT Ops component of an IaaS, PaaS offering)

ServiceNow Managed Services (on-premises, ServiceNow public or protected cloud)

  • Sustainment, upgrades, patching
  • Enhancement roadmaps
  • DevOps & Projects
  • In partnership with clients, drive value from the ServiceNow platform

Support and ICT Ops (ServiceNow public or protected cloud)

  • Support desk as a service
  • Support desk to support previously delivered work
  • SLA-based offerings

Consulting & Advisory

  • Specialist advice on business processes relevant to ServiceNow
  • IT Service Management
  • IT Operations Management
  • Security Ops
  • Customer Service Management
  • IT Business Management
  • Software Asset Management
  • Human Resources Tools
  • Enterprise and Solution Architecture
  • Technology investment planning

Custom Application Development and Support

  • Applications for the ServiceNow marketplace
  • “Fast Start” for professional services clients using pre-developed solutions
  • Custom integration